Cannot find Digital Editions Folder

[_Melanie_Espina_]

Whenever I try to open the program, I get the message "Cannot find Digital Editions Folder". The program appears to be open to me, however it is completely unusable. My e-books appear as blank gray books, and I can't open them or read them. I've un-installed and installed the program 3 times. Someone please help! I want to read my books.

[sddgjgdfjkjklsdlkjfdlkljk]

I found the perfect solution.

1) Sold the Sony Reader,

2) Purged my system of Adobe products,

3) Bought a Kindle.

I no longer have problems with the Digital Editions folders.

[Guest]

Here we are in June 2011 and this problem still exists.  I get that error. I've tried all the work-arounds in this forum with no positive results.

I use a PC running Windows 7.

Now what?

Please and thank you.

By the way, after all these years, shouldn't this be included in Adobe's "Known Issues" list for this product?

[Guest]

I don't know how it will work in Windows 7,but try a new useraccount specially for your e-reader, it might work! Success!

Verzonden vanaf mijn Sony Ericsson Xperia arc

jsm28 <forums@adobe.com>schreef:

>Here we are in June 2011 and this problem still exists.  I get that error. I've tried all the work-arounds in this forum with no positive results.

> 

>I use a PC running Windows 7.

> 

>Now what?

> 

>Please and thank you.

>

[Guest]

Thanks.  I'll try that and report the results here.  I'll try it the next time I feel like dealing with this.

[Wendy_Palmer]

I was also having this problem after a change to the network drive path to which my Documents folder pointed.

Lee555551 posted a potential solution way back: editing the registry by checking that HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer \Shell Folders\Personal points to C (or the appropropriate drive). This did not work for me till I stumbled upon this Microsoft support page (ironically while trying to solve a similar problem with Adobe Reader):

http://support.microsoft.com/?kbid=886549

where it specifies checking these two paths:

• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

DE now works for me. The MS support page includes a link to an automatic fix if you are not comfortable manually editing your registry.

[Guest]

Thanks for responding, Wendy.  'Preciate it.

[Guest]

That worked!!!  Thank you very much, Wendy.

[knm100]

I think I found a solution it works for me. What I did was uninstall it. then reinstall. when it says which folder you want it in click browse and click digital editions folder. after that it should work. hope this helps.

[Guest]

Thanks for responding.  Wendy's solution (see above) worked for me, so I didn't need to try yours.

Does anyone know why Adobe seems so uninterested in this?  eReaders appear to be the coming thing.  I'd think Adobe would want their product to work?!?

[Guest]

Adobe cannot support niche products, like windows 7 and Internet Explorer 9.  Crazy!

With freeware you get what you pay for.  Looks like the best plan is to use an eReader that does not require Adobe

[Frustrated in AZ]

Your 'plan' can be implemented easily if you use an ereader bound to a

bookseller's website. Amazon/Kindle, B&N/Nook are the two most prominent,

but SONY can bind their eReaders as well. Those sites will download ebooks

directly to your ereader. And don't forget the Apple world with iPads and

iPods.

The issues arise when you want to branch out - borrow an ebook from a

library for example. Sometimes that works with the bound ereaders -

sometimes not. You'll know only when you try, according to your plan.

Final thought: with over 20 million users, Windows 7 and IE9 are hardly

'niche' products. ADE does work with them.

=================

[motormiller135]

I'm using Windows 7 64bit on my tower & Windows 7 32 bit on my Dell laptop with no proplems.  ADE works great.  I use Aldiko & Cool Reader as readers.

But, I'm also, using Firefox 5 & not Explorer 8 or 9.  My friend has XP Pro, the same readers & Firefox 5.  No problems.

[HelenSG]

Hi,

I've just discovered a solution to this for my laptop running Windows Vista. I kept getting the "Could not find Digital Editions folder" error when I ran Digital Editions. The following restored the Document path for Windows Vista and then it worked -

Left click on the windows START button, right click on Documents and select Properties. Then select the Location tab (make a note of what the path is set to - in case you need to revert), then press the Restore Default button. This may then ask you to confirm the change (I think on recollection there was a yes / no question, which I selected No for about keeping documents - but check this, maybe backup if needed). This reset the Document path to its original setting. Then when I re-ran Digital Editions, there was no error message, I opened the acsm file, the document was downloaded and I could view the document!

Helen

[Guest]

So, Adobe, four years later and we still are having this problem. Really? I think I've tried everything on this forum, and still it doesn't work. Phooey. I know it's because I moved my documents folder. But darn it, I needed room on C:. And support ignores you. I am an unhappy camper. After the thousands of dollars I have spent on Adobe software, you would think they would fix the problem. But I guess I'll just have to live without it on my PC, it works just fine on my smartphone with Overdrive Media Console, and Nook.

[motormiller135]

I know what I'd do, I'd create a My Documents folder on Drive C:\ with a My

Digital Editions folder inside just for books and forget the problem. Adobe

has made up their mind to ignore us & the problem. An old saying applies,

"If you can't beat'em join'em"......

Dick

[sddgjgdfjkjklsdlkjfdlkljk]

My approach to this 4-year-old problem was clear almost a year ago.  I sold my Sony Reader and purged my system of all Adobe software.

Delisting myself from this forum is a typical Adobe issue - there appears to be no means to get the unsubscribe to work and no support available to solve the problem.

Anyone know how to unsubscribe to this thread?

[drasahershoff]

ADE has been around for a long time.. another very sick joke of Adobe, that serve no function whatsoever except to torture users. Why does it exist?