E_ACT_NOT_READY

Report · Apr 22, 2015

I am trying to open a book in adobe digital editions. A window comes up with the message " Error getting License. License Serve Communication Problem: E_ACT_NOT_READY" It will not allow me to erase the authorization. It tells me to try again later. Is this because Adobe's server are down or having maintenance performed? Any other suggestions to get this book to open?

Report · Dec 22, 2016

I had a similar problem that was created when I bought a new Mac and wanted to use Adobe Digital Editions. I had to deactivate on the old Mac and then activate on the new Mac. I think I did things in the wrong order and it resulted in the error described at the top of this thread.

I am running Mac OS 10.12 and was not able to find the file activation.dat to erase it. I had to show the hidden files in Finder by using the steps found in this article: http://www.macworld.co.uk/how-to/mac-software/how-show-hidden-files-in-mac-os-x-finder-funter-macos-...

Once I saw the hidden files, I was able to locate the activation.dat file to erase it. I then removed it from the trash and re-launched Adobe Digital Editions 4.5. At that point, I was able to authorize my computer again and everything worked normally again.