eReader not authorized to open this book

[lizm39316639]

When I download a book from my public library I can open it in digital editions 4.5 but when I transfer it to my device (kobo) and try to open it on the kobo it says "This book is protected by DRM. Because you previously deauthorized your eReader, you need to re-import the book using Adobe Digital Editions." I tried erasing authorization and setting git up again but it still won't work. Erased and downloaded a new edition of ADE, that didn't work either. Tried different books and libraries but still have problem. Called kobo and after troubleshooting with them they say it as ADE problem. Please please please help! Thank you!

[ttloop]

Try Adobe 4.5. Seems to work now.

[Kaitlin22544931d5uu]

Did you figure this out? I'm not sure what the overdrive sign in would be

[Alleycat_99]

I still haven't gone back to try V4.5 but my original fix from 2020 is still working: I have had success by going back to Adobe 2.0. I unauthorized my ereader and computer first. Then deleted every file on my computer, that appeared to be a direct link to the Adobe program and the library book I was trying to open. Then I downloaded Adobe 2.0 and started again. It's worked fine now for almost 2 years.

[davem48565003]

Up until last week I had no problems transferring a library book from digital editions on my computer to my Nook simple touch ereader.  I've been doing this for about 5 years.  Last week when I transferred a book to my ereader the book showed up in the Nook Library but when I went to open it I got a security token not found error message.  I reauthorized the Nook and verified it matches what is in ADE.  But it still won't open.  The book does open on my computer.  Any ideas on what I can do?? 

[lizm39316639]

Hey everyone. After speaking with ADE ppl who said my account was in order and there was nothing else they could do (they were nice about it) I ended up chatting with Kobo and again and they said to try to use ADE 3.0 instead of 4.5 because it works better with Kobo for some reason. Once I downloaded that one, I erased authorization for my kobo and computer one more time and reauthorized and then it WORKED! Hope this helps someone else! ❤️

[alisonm31909520]

Thank you, thank you, thank you! This is working for me (so far)!

[CaperGuitarGuy]

Downgrading to ADE 3.0 instead of using 4.5 worked for me! I'm using KoboGlo 4.18 and Windows 10.

[stef.schneider]

I can't seem to get a proper link to ADOBE 3.0!! Can anyone help? 

[ttloop]

Try this link. Scroll towards the bottom.

https://www.adobe.com/ca/solutions/ebook/digital-editions/download.html

[Shemozzled]

Thank you! Deleting the old Adobe athorization then installing ADE 3.0 worked! 

[Denis4173]

Same for me, yeah!!!

[according.alexis]

Uggggh! I've tried this, as well as the suggestions above, but Adobe 3.0 isnt' compatible with the latest MacOS!  Am I doomed to never read a free library book again???!!!!

[ttloop]

I no longer download using ADE. I use Overdrive and my ereader (Kobo) can
download straight from my local library.

[jesk41]

How do you use overdrive straight on your kobo? What kind of Kobo do you have? I think mine is a glo. 

[ttloop]

Mine is a Kobo Aura. First you must be connected to the internet. On my
home page bottom left It says "Borrow books from your public library" and
OVERDRIVE in a smaller font under it. Click on that and it takes you to
your library's collection. Click on a book and it is downloaded directly to
your kobo.

Good luck.

[jang10971071]

Thankyou so much so much easier

[Kathryn James]

OMG I have spent HOURS doing every single fix the internet could throw at me ... and this is all I needed! THANK YOU! The ADE / Kobo authorization issue is still not solved (some 6 years on) so it won't work for books borrowed from e.g. Cloud Library, but at least Overdrive can bypass it all by downloading straight to the Kobo. Can't believe I never thought to use the 'Borrow books from your public library' option before. THANK YOU!

[Melodie5EC4]

My library doesn't use Overdrive, ugh!

[Wyatt0D44]

Yes, this worked. Here is where you can find the DL link: https://community.adobe.com/t5/digital-editions/ade-3-0-weblink-broken/td-p/9688215?page=1

[robertl10364170]

Thank you for this! After installing ADE 3.0, deauthorizing my computer, then reauthorization my computer, it finally works. Praise be!

[Wyatt0D44]

I hope Adobe sees this and fixes the next version to support Kobo. Will they?

[ttloop]

It's been this way for quite awhile. It's a pain in that my system
automatically updates 3.0 to 4.5 so I continually have to uninstall 4.5 and
re-install 3.0 before I can download a book.

[Wyatt0D44]

That's annoying. 

[Alleycat_99]

I highly doubt they will see it or care if they do. I reached out directly to them and was given one thing to try. It didn't work and then they said it was a Kobo issue. I told them that I really didn't think it was because I could download old versions and get it working for a little while. So then they said go to the community board and see if anybody else has figured it out. Really didn't show any concern that it wasn't working.


Sent from my Samsung Galaxy smartphone.

[Wyatt0D44]

Yeah, it must be a Adobe version problem. I wonder if they see these
comments? Lots of people use Kobo. And Version 4.5 does not support it.

--
Wyatt Graham
Hamilton, ON, Canada