"Error getting License. License Server Communication Problem: E_ACT_NOT_READY"

[Guest]

When I download a library book, I get the error message "Error getting License. License Server Communication Problem: E_ACT_NOT_READY", as well as when I try to authorize my copy of digital editions to my account (in an attempt to deal with this.) I have used it to view ebooks from my college library successfully, though not recently.

Help?

[Matthew Hutson]

At step 3 on my Mac it says "Unable to erase authorization. Please try again after some time."

[danat37716352]

For Macintosh users, how exactly do you navigate to /users//library/application support/Adobe/Digital Editions?

[Nanaky]

Check the steps on: Access hidden Mac OS library files

[Britni24426572lz2s]

While this works on my MacBookAir, it only works once, and then revers back to giving the error message.  Is there a permanent solution or evey time that I want to download an ebook am I going to need to deauthorize, delete the library file and reauthorizemy computer?  It seems like there should be a better way...

[Teresa263024149fgz]

I still cannot get this to work.

I get the same error message. "Error getting license Server communications problem: E_ADEPT_INTERNAL"

I followed the Windows process to remove the registry file etc...

I shut down and reinstalled and went around the loop for about two hours.

I just do not know what to do...

Please help... I have several papers to write this week for University and I'm stuck.

Thank you,

Teresa Aysan

[Guest]

Bless this community for trying to help fellow users out of the muck, and shame on Adobe for leaving its users stranded. For years — years — Digital Editions has been the buggiest, most unstable software program on the planet. The fact that Adobe can't be bothered to fix or rebuild it is a disgrace.

[Ele344888262338]

I've tried this several times on Windows. It's not working for me.

[Ele344888262338]

I should add I was able to de-authorise and then re-authorise but i'm still getting the error.