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error 2038 IO Error on Network Request. Please check your network connection and try again.

New Here ,
Nov 30, 2016

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I'm getting this error every time I try to download a book. I've emptied tasks folder and failed folder. I've turned off firewall. I've tried everything that I could find to fix this and now I'm desperate. Can anyone help?

At the Edge of the Orchard:

IO Error on Network Request.

Please check your network connection and try again.

Network Path:

https://acs.cdn.overdrive.com/ACSStore1/1523-1/343/58E/B9/{34358EB9-7083-48DF-BD37-954C2BE4D351}Fmt410.epub

Event Detail:

Error #2038

TOPICS
ADE authorization

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error 2038 IO Error on Network Request. Please check your network connection and try again.

New Here ,
Nov 30, 2016

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I'm getting this error every time I try to download a book. I've emptied tasks folder and failed folder. I've turned off firewall. I've tried everything that I could find to fix this and now I'm desperate. Can anyone help?

At the Edge of the Orchard:

IO Error on Network Request.

Please check your network connection and try again.

Network Path:

https://acs.cdn.overdrive.com/ACSStore1/1523-1/343/58E/B9/{34358EB9-7083-48DF-BD37-954C2BE4D351}Fmt410.epub

Event Detail:

Error #2038

TOPICS
ADE authorization

Views

7.1K

Likes

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Nov 30, 2016 0
New Here ,
Nov 30, 2016

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Same issue here. Started yesterday, so Adobe has done something to break both the version I (and probably you) have, along with the version on a number of sony readers that are now so much electronic junk.

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Nov 30, 2016 0
LEGEND ,
Dec 01, 2016

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Have you check if the Firewall anything blocked?

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Dec 01, 2016 0
New Here ,
Dec 01, 2016

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The firewall did not block anything when it was turned on and even with the firewall turned off, I still can not download a book.

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Dec 01, 2016 0
New Here ,
Dec 01, 2016

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I too am having same issue with error code 2038.  I can download books from NetGalley, but not from public libraries. Same error with 2 different libraries, so seems to be universal.  Switched to Kindle version for downloading new library books, but the ones already tried are locked into epub (and not every book has Kindle through Amazon option).  Can't return without being in Digital Editions, so I'm out of luck.  Most were on hold anyway so I would lose my position if I could return & check out again to try new format. Sure hope they fix this before they expire & I have to go back at bottom of hold list!!

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Dec 01, 2016 0
New Here ,
Dec 01, 2016

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Tried to notify Adobe Digital Editions directly & they want me to pay to talk to support specialist!  For a problem that they created? Not happening.

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Dec 01, 2016 0
New Here ,
Dec 11, 2016

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that is my experience too feels like they are passing the buck

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Dec 11, 2016 0
New Here ,
Dec 11, 2016

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I have since found out that the library I use was revamping their system, but that is over with and it still will not work. The really stupid thing is that ADE will open when I am previewing an item, but will not open when I try and download it.

Sent from my iPhone

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Dec 11, 2016 0
Explorer ,
Dec 01, 2016

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I get books all the time this is the first time I've gotten this problem.

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Dec 01, 2016 0
New Here ,
Dec 01, 2016

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I'm having the exact same problem. Worked just fine last week. What version of Adobe Digital Editions is everyone using?

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Dec 01, 2016 0
New Here ,
Dec 02, 2016

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Mine is pretty old. I think its version 2.0.

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Dec 02, 2016 0