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aellise1979
aellise1979
Participant
February 9, 2018
Resuelto

Adobe Dimension won't open

  • February 9, 2018
  • 12 respuestas
  • 18650 visualizaciones

I downloaded the app but can't open it on my computer.  This is my system specs:

Assistance appreciated.  Thanks!

    Este tema ha sido cerrado para respuestas.
    Mejor respuesta de JeanetteMathews

    In our next planned update we are removing system requirements as a blocking factor.  We are testing that version now and you're welcome to join the Dimension CC Prerelease to get early access to that build and try it out.

    12 respuestas

    S
    smileyumbrella
    Participant
    March 13, 2023

    remove one device, my max. number was reached but adobe didn't give the usual notification. 

    T
    Temur
    Participating Frequently
    December 6, 2020

    Adobe is trying its best to make people buy new hardware just to run Adobe Dimension which is insane. I recommend you to shift on Cinema 4D which works perfect on almost any hardware and is a real professional tool...

    X
    Xavier5C37
    Participant
    December 6, 2020

    but i dont have the money for cinema 4D right now. I dont understand why i have to do that when demension is free and available for me to use. Your're telling me there's nothing else that you can do to help me fix this problem? 

    T
    Temur
    Participating Frequently
    December 7, 2020
    So far, yes, there's any solution for that, I have Mac Pro 2010 with x5690
    x 2 Processors, 96 GB DDR3 installed RAM and 256 GB NVMe drive with RX 580
    8GB GPU and I can't run Adobe Dimension.

    --
    Best Regards,
    Temur Ahmad
    Divine Works
    Facebook.com/divineworks.biz
    A
    Alek_V
    Inspiring
    October 21, 2020

    I am having the same issue as reported by the user privaterevolution in Nov 2018. Today is the first day of Adobe MAX 2020, and I have tried Dimension versions v3.4, v3.1.1, and v3.1. All of them do the same thing, which is to open the Home screen with non-functional "New" and "Open" buttons. Quit is also non-functional, so I have to Force Quit the app.


    My system specs are:

      Model Name: Mac Pro

      Model Identifier: MacPro5,1

      Processor Name: 6-Core Intel Xeon

      Processor Speed: 3.33 GHz

      Number of Processors: 2

      Total Number of Cores: 12

      L2 Cache (per Core): 256 KB

      L3 Cache (per Processor): 12 MB

      Hyper-Threading Technology: Enabled

      Memory: 32 GB

     

    Graphics card:

      Chipset Model: Radeon RX 580

      Type: GPU

      Bus: PCIe

      Slot: Slot-1

      PCIe Lane Width: x16

      VRAM (Total): 8 GB

      Vendor: AMD (0x1002)

      Device ID: 0x67df

      Revision ID: 0x00e7

      EFI Driver Version: MacVidCards

      Metal: Supported, feature set macOS GPUFamily2 v1

    T
    Temur
    Participating Frequently
    October 21, 2020
    I think Adobe is ignoring this issue deliberately and they don't want to
    resolve this common problem for some reason...
      U
      user5092779
      Participating Frequently
      September 23, 2021

      Thats what I think, I contact the support several times they never call back even if they say so. Over an Year with my iMac 2019 and doesn't work on last version dimension 3.4.3 ox Big Sur.

      T
      Temur
      Participating Frequently
      May 13, 2020

      I'm still having the same problem, Adobe Dimension starts but with a blank interface. Now it's giving me error "Does not meet minimum Open GL version. I have Mac Pro 5,1 Mojave 10.14.6 96 GB DDR3 Ram Intel Xeon x5690 x 2 (12 Core). Even the pre-release version giving the same error.

        D
        doubletrouble7776
        Participant
        August 9, 2019

        Not working for me, either. Stuck on splash screen. HP Envy, Intel Core i7, 16 GB RAM. Any updates on the resolution of this issue?

        B
        Bo92fr
        Inspiring
        April 29, 2020

        The same problem... Dimension not loading. I tried support once 1 year ago, but nothing was done. I've already the problem.

         

        When I launched today dimension from inside contents files, I had this message in terminal :

         

        [app] loading euclid-core
        Loading pepper plugin /Applications/Adobe Dimension/Adobe Dimension.app/Contents/Frameworks/euclid-core-plugin.pepper;application/x-escher-plugin
        [app] done loading euclid-core
        [warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
        [warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
        [warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
        [warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
        2020-04-29 18:13:39.955 Adobe Dimension[42587:5520541] *** WARNING: Textured window <AtomNSWindow: 0x7f9c09c5ec10> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead.

         

         

         

         

        HELP !!!

         

        RockyDavies
        RockyDavies
        Known Participant
        May 20, 2019

        I'm in the same boat.  I've tried uninstalling and reinstalling a couple times.  It just shows me the splash page and the "get started" button.  I'll click it and nothing happens.  I'd love to try out the app.

        dclevela3130w7
        dclevela3130w7
        Known Participant
        March 31, 2019

        Will not open for me. Stuck on splash Screen

        OS Mojave

        Mac Pro (early 2009)

          Model Identifier: MacPro5,1

          Processor Name: Quad-Core Intel Xeon

          Processor Speed: 2.26 GHz

          Number of Processors: 2

          Total Number of Cores: 8

          Memory: 64 GB

        Radeon RX 480

          Type: GPU

          Bus: PCIe

          Slot: Slot-1

          PCIe Lane Width: x16

          VRAM (Dynamic, Max): 4096 MB

          Vendor: AMD (0x1002)

          svenk15413467
          svenk15413467
          Participant
          April 8, 2019

          I mean that´s an basicly problem...

          Mainboard: ASUS Prime A320M-K

          AMD Ryzen 3 2200G with Radeon Vega 8 (3500 GHz)

          16GB RAM / 8GB VRAM

          WIN10 Pro 64Bit

          Adobe Dimension: Intro of Loading, No Start.

          I will test this additionally with graphics board GeForce GTX 1070 (8GB VRAM).

          R
          RAGGATIII
          Participant
          January 24, 2019

          Adobe dimensions will not load for me either. It acts as if it has loaded but will not fully open. Have uninstalled and then reinstalled today. Still having it giving a startup window that says "loading"

          L
          Leonardo Ortega
          Participating Frequently
          April 4, 2020

          More than one year later, I'm experiencing the same problem. I installed and the software won't fully load, there's no menu, only the splash screen for ages... I uninstalled, installed the 2.xx version and it's still the same. I don't understand, I hope the problem is not my graphic card. I have 64 GB RAM memory and 

          AMD Radeon HD 7950 3072 MB graphics.

            anjai96245987
            anjai96245987
            Participant
            January 24, 2019

            Hi there, it's not working for me too. I get the welcome screen, but can't open anything.... it looks like it's minimized the whole time. My pc conf. is:

              R
              RAGGATIII
              Participant
              February 5, 2019

              anjai96245987,

              Mine is now working. Installed the latest OS (10.14.3) now that I have a brand new mac mini with an external GPU. It appears that 16 GB of RAM is a must, as per a pop up window when launching Dimensions. Right now I am limping along with 4 GB. But within the next few days I will get 64 installed. Hope this might help answer your question as the Mod doesn't appear to be answering any more questions about it.

              On a side note am downloading Adobe Fuse to be able to create native .OBJ files in order to bring them into Dimesions. Don't want to pay to either have a model created or end up buying one.

              Good luck. Hope this might help answer the same question you and I appear to have had.

              J
              Jolie102003
              Participating Frequently
              November 28, 2018

              I have the same problem just stuck on loading application. I using OS.

              when will you fix problem?

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