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What could be causing my custom 3D object from Photoshop not to display an Artwork Decal in Dimension? I place it on the object and it does not appear.
I can see it when I change it to fill but it does not display correctly.
What can I check in Photoshop and reexport my shape so it displays correctly?
you prob just forgot to add a UV map in Photoshop before exporting it
fix = ask Dimension to generate a UV map for it
note; ime Photoshop makes better UV maps than Dimension but for most basic shapes it doesn't really matter which software you make it with as all as the model has got a map
I've done this and this seems to be why my decal wasn't showing. But now it's appearing on what appears to be the inside of the object revesered. How can I get it to appear on the outside of the shape?
Can you share your file for testing?Thx
I have your file and I'll post the repairs as soon as my laptop finishes the 2nd rendor
my old work laptop, TP500L running W10 [build 1709]
Adobe Photoshop 
Adobe Dimension V2
I wasn't able to see the object like in your second screenshot. Showing the different surfaces. The final bottle looks awesome! Is it possible to keep the cap separate? I was hoping to apply a different material or fill to the cap compared to the rest of the bottle. Or is there a different way to do this in Dimension without having to separate the object? That is why I was trying to keep it separate in the original file.
Thank you for showing me what is going on and making a new render!
Sorry mate I didn't realise that was meant to be a lid... I'll be home in a few hours and will add it for you
I added a small lip to help with lining things up... artistic licence 🙂 [just download the files again]
Thanks for the update. I tried viewing the linked file it doesn't show that it has a file extension. When I tried downloading and opening in Dimension and received the error that the file doens't contain any polygon imfromation.
I'll post a screenshot of what I'm seeing in Photoshop. If you have suggestions what is causing my object to not render correctly from my Photoshop screenshot.
Here are my screenshots
yes sorry again, the first issue is because Adobe servers are busted so they miss name cloud files, just rename the downloaded file to add .zip on the end and it will work correctly... I did report this issue to Adobe but the error is at their end so I can't do more than that
the second issue with your bottle is because of two reasons
1. you used smart vectors
2. more important is that you didn't close the loops
look at my screenshot of the path... its a closed loop i.e, double line
you also want a lid to be a little bit outside the bottle itself so that it fits over it instead of on top
good luck mate and keep the questions coming... we will get there in the end 🙂