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Jenz Grove
Participating Frequently
December 13, 2017
Answered

Decal's text looks pixelated when rendered

  • December 13, 2017
  • 13 replies
  • 22242 views

Hi All,

I have this issue with Dimensions where the text that appears in the decal pixelates pretty badly. I have tried using very high resolution (up to 1200 dpi) for the decal file. The original file is all vector made in Illustrator. I've tried using JPG's, PNG's, and PSD's but no luck. I also used CC Libraries and used the Illustrator file as an asset and pulled it into Dimensions. Every single render still looks the same. I am rendering it at 2300 pix x 2300 pix and at high quality (tried medium and low too but the same happens).

Here's an example of how it looks. Looks at the "V" in "Vite".

    This topic has been closed for replies.
    Correct answer JeanetteMathews

    Hi Jenz!  There are a few things at the moment:

    • When using an .AI or .SVG file from Libraries Dimension needs to rasterize it to non-vector pixels.  This process does not actually make it "low-res" as ussnorway suggested.  By default they are rendered at 8,000 x 8,000 pixels.  Dimension doesn't yet have a mechanism in place to call for specific dimensions so we're loading a rather large image right now.  Resolution of the file itself is not actually the issue.
    • The second thing is that when a decal is added (through any mechanism) that decal's resolution is currently capped to 2,000 x 2,000 pixels.  This is irregardless of the size or resolution of the original image.  This is another Dimension limitation, not any issue with the art itself.

    We hope to address both of these issues early next year.  Please note a lot of the pixelation is worse in the canvas and will be significantly improved when you render the file.

    13 replies

    Show previous replies
    danitosan
    danitosan
    Inspiring
    April 20, 2018

    Same problem here and totally agree with Cledi​ and vplaas​. I've spent two days trying different combinations to make my renders look good, sadly getting always the same results. This is a beta version and you should warn us in order to manage our precious time properly.

      JeanetteMathews
      Adobe Employee
      JeanetteMathewsCorrect answer
      Adobe Employee
      December 14, 2017

      Hi Jenz!  There are a few things at the moment:

      • When using an .AI or .SVG file from Libraries Dimension needs to rasterize it to non-vector pixels.  This process does not actually make it "low-res" as ussnorway suggested.  By default they are rendered at 8,000 x 8,000 pixels.  Dimension doesn't yet have a mechanism in place to call for specific dimensions so we're loading a rather large image right now.  Resolution of the file itself is not actually the issue.
      • The second thing is that when a decal is added (through any mechanism) that decal's resolution is currently capped to 2,000 x 2,000 pixels.  This is irregardless of the size or resolution of the original image.  This is another Dimension limitation, not any issue with the art itself.

      We hope to address both of these issues early next year.  Please note a lot of the pixelation is worse in the canvas and will be significantly improved when you render the file.

      C11171989
      C11171989
      Participant
      March 28, 2018

      Still no resolution here? Continuing to tell folks to turn off / adjust *depth of field* setting(s) in far from a solution.

      Confused as to why, now almost in April, an issue this big & well documented has yet to be addressed in an update.

        B
        Bigtoe4sho
        Participant
        May 7, 2018

        Depth of field has no effect on decal resolution, that is for a separate issue which causes renders to be blurry when the Depth of Field setting is not properly configured.

        For this issue specific to decals looking pixelated, it's a large tech change and will happen in an update later this year along with several other decal improvements.  We're working on supporting multiple decals, improving their material and placement control, and addressing issues like the resolution.


        I wish I would have discovered this forum/post before I wasted half of a day on a client's package mockup to have it turn out completely pixelated and useless. The presentation is in the morning and I am empty handed at the moment. Adobe should never have released the product if it can't be used as it should. sigh.

          Kat Gilbert
          Kat Gilbert
          Legend
          December 13, 2017

          The font used could be the issue. Please check this by trying another one that is close to what you wish.

          J
          Jenz GroveAuthor
          Participating Frequently
          December 13, 2017

          Thank you for your response Kat but all fonts on this label have been converted to outlines. And when I used it in a JPG and PNG format is was rasterized. So no live fonts.

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