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Dimension ver 3.4.8 dont work

Denys Myts
Community Beginner ,
Apr 02, 2023 Apr 02, 2023

Hello, Dimension is not working. I click to create a new document and there is a constant download, then it stops working. System Settings Windows 10 latest update, 12th Gen Intel(R) Core(TM) i5-12450H processor, 32Ghz RAM, RTX 3050ti graphics card

TOPICS
Bug , Crash or freeze , Problem or error , Windows
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Ares Hovhannesyan Community Expert
Community Expert ,
Apr 03, 2023 Apr 03, 2023

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Denys Myts
Community Beginner ,
Apr 03, 2023 Apr 03, 2023
In Response To Ares Hovhannesyan

The problem is not in downloading and installing, but in the operation of the program itself. The home screen opens, but as soon as I click create a new document or open a file, it immediately freezes and loads endlessly

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Ares Hovhannesyan Community Expert
Community Expert ,
Apr 04, 2023 Apr 04, 2023
In Response To Denys Myts

Sure . but it can be also not correct installation issue. Some users report that it help to correct some issues. Thx.

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AEllard Adobe Employee
Adobe Employee ,
Apr 10, 2023 Apr 10, 2023

Hi @Denys Myts!

Are you still experiencing this issue in Dimension 3.4.9?

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Denys Myts
Community Beginner ,
Apr 10, 2023 Apr 10, 2023
LATEST
In Response To AEllard

Hello, after the last update everything is working so far. But sometimes the same problem still happens. I noticed that when the system is rebooted, the program works again.

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