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illustration visual glitch

Participant ,
Jul 15, 2021 Jul 15, 2021

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so, when I attach an illustrator file as a png or ai file on dimension a certain part of is invisible, it looks like someone erased a part of the circle or rectangle as visible in the screenshot. however, the png file and ai file is absolutely clear and good to go. i have tried to reduce the size and attach each element seperately also. however, this doesn't happen if the size of the box and its content is big enough(image attached). idk what to do and why is this happening!

 

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Creative , How to , Problem or error

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Community Expert ,
Jul 15, 2021 Jul 15, 2021

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TRy to use UV Export 

https://youtu.be/jFFqWHD3Q_4

Thank you
To compliment existing material and decal features in Dimension 2020 (version 3.4), you can now export a 3D model's UVs in PSD format. UVs are a representation of a 3D model flattened into 2D space, making it easy to design graphics in Photoshop and Illustrator.

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LEGEND ,
Jul 16, 2021 Jul 16, 2021

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its happening because the image is being scaled to fit the model... your best option is to export as Psd like Ares shows

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