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Properties Panel 3D text missing

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Seems like the properties for 3D text is missing. Cannot make any adjustments, like change font or dept of extrution. Any ide how to make these options available?

Problem or error

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Ares HovhannesyanCorrect answer

Community Expert

if nothing help please use https://feedback.adobedimension.com/-adobe-dimension-feature-requests this is the best place to send bug report

S

Sharishan

Known Participant

As of 2023 the bug still exists. I have this problem too, all the time.
What's more, when this problem occurs it also seems to mess up other objects' properties. The proper properties disappear after the text object misbehaves and instead show the input box for the text object that I have selected before. The original properties only reappear after a freeze, subsequent force quit and restart - not after a normal quit and restart. 'Luckily' a freeze is never far away when these problems occur.

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Ao_zora

Community Manager

Hi,

Try this solusions.

1. Edit > Preferences > Reset preference.

2. Relaunch Dimension.

3. Profit !

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Mark ORIMBELLI LLC

Inspiring

Text properties suddently disappeared. Vers. 3.4.5

Uninstalled-Reinstalled

Cleared all pref. files

Tried previous version… nothing worked.

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Mark ORIMBELLI LLC

Inspiring

0. Uninstall Adobe Dimension (macOS) - Alias of uninstaller inside Dimension folder.

1. Deleted all CC_Dimension_3.x.x.xml files inside /Users/.../Library/Application Support/Adobe/Sonar/SonarCC

2. Open Font Book.app > Validate Fonts

3. Font Book.app > Restore Standard Fonts

4. Run Cocktail.app to clear all caches etc.

All above seems did the trick here.

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Clever_Ocean15A9

Inspiring

Had the same issue (Windows 10) tried the unistall and reinstall and it worked! Thanks for the helpful thread!

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L

Lukas Figely

Participant

It's April 2021 and the issue is still the same. (v3.4.1)

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H

huttumi

Participating Frequently

It's June 2021 and the issue is still the same. (v 3.4.2)

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DGLPromo

Inspiring

I have the same issue and desperate for a fix. None of the above ideas helped. Anyone else has a fix for this?

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B

Ben Abode

Participant

Had the same issue with version 3.4.
What (for some reason), did the trick for me was to enable GPU-render [BETA].

I created a new document and had a "pop-up" that asked if I wanted to enable it, doing so showed the text-properties in my case.

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Ussnorway7605025

Legend

GPU-render [BETA]

this has been dropped now... just fyi for people still looking to use it

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D

dajor84246717

Participant

Hi, I'm also having this issue. I can place text, but all text properties are missing. I'm on the latest version.

Tried deleting the app and reinstalling to no avail.

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Ares Hovhannesyan

Community Expert

please use https://feedback.adobedimension.com/-adobe-dimension-feature-requests this is the best place to send bug report That will help team to track a bug. Also include OS and hardware info.

Thank you

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Ussnorway7605025

Legend

right so to be clear, did you in fact use the build in tool to make this text or is it a imported model?

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Ares Hovhannesyan

Community Expert

I have such issue once and reinstalling helps but I am on Win 10.

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Ares Hovhannesyan

Community Expert

Can you show us your scene panel.? In the image we can see "No in order". note in text panel. Did you see this note when you placing default "Text" (Lorem Ipsum) on canvas?

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