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Greg_L16834411
Known Participant
Nov 27, 2020 4:29 PM UTC
Answered

Strange result when rendering to PSD

When I render my object from Dimension to a PSD, I'm getting a strange result. The preview of the PSD looks fine, but when you open it, only half of the glass is transparent When I export the PNG, it's fine, but I need it to be transparent.

Any help appreciated

Thanks

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    Ussnorway7605025
    Ussnorway7605025Correct answer
    Legend
    Dec 1, 2020 4:23 AM UTC

    when you look at your extra layers the line cutting the glass about half way up is the groundplan... if you turn that off Dimension will not rendor it [see example]

     

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    11 replies

    Ussnorway7605025
    Ussnorway7605025
    Legend
    Dec 15, 2020 1:40 AM UTC
    what I would like is the whole object to be transparent when I open it in Photoshop

    what you are describing is opacity

    note you will get best results by rendoring the same background image in Dimension so that the lights match up but if you want to be able to move the glass around (or just don't have the background image) then a basic square pattern looks ok

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    Greg_L16834411Author
    Known Participant
    Dec 15, 2020 9:13 AM UTC

    That's great, thanks for you help

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    Ussnorway7605025
    Ussnorway7605025
    Legend
    Dec 1, 2020 11:08 PM UTC

    my glass is transparent because I made the model that way... if you want me to test your glass then share the model and I'll take a look at it

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    Greg_L16834411Author
    Known Participant
    Dec 2, 2020 10:01 AM UTC

    That would be really helpful, here is link to the file: https://we.tl/t-g2hPzV2ds4

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    Ussnorway7605025
    Ussnorway7605025
    Legend
    Dec 2, 2020 11:11 PM UTC

    the model has mistakes in the UV map that will show at certain camera angles however transparency is fine

     

     

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    Ussnorway7605025
    Ussnorway7605025Correct answer
    Legend
    Dec 1, 2020 4:23 AM UTC

    when you look at your extra layers the line cutting the glass about half way up is the groundplan... if you turn that off Dimension will not rendor it [see example]

     

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    Greg_L16834411Author
    Known Participant
    Dec 1, 2020 1:58 PM UTC

    Thanks, that's really helpful. The line has now disappeared.
    However, the glass is not transparent. Is there a way to still keep the transparency of the glass?
    I know I can achieve this with different laters / layers effects in photoshop. Just wondered if can do in the render?

     

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      Ussnorway7605025
      Ussnorway7605025
      Legend
      Nov 27, 2020 10:23 PM UTC

      the line is the ground plane showing in the glass i.e, Dimension is doing what you asked it to do

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      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      Nov 27, 2020 4:44 PM UTC

      What you mean when you say "The preview of the PSD looks fine, but when you open it, only half of the glass is transparent "

      You open PSD file in PS or export PNG from Ps and then open it? Thanks

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      Greg_L16834411Author
      Known Participant
      Nov 30, 2020 9:12 AM UTC

      Hi there, so basically when I open the PSD file in Photoshop only half the glass is transparent. The PNG is exported from Dimensions.

      I can see in the "Additional layers" group that there is a layer called "Object Selection Masks" which is black and grey and I think this is causing the problem. Unsure how to fix it though?

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