Water material is rendering as white

[Rachel29573536hknu]

Hello.

Many of my students are having a hard time rendering water and ice cubes as transparent in Adobe Dimension. I had them try to edit the opacity, the translucency, and edit it in Photoshop, but nothing has been successful. 

I cannot find any tutorials or information on this problem because I cannot find anyoner having this issue.

Please assist! This is a very urgent issue because tomorrow is the last day of class! 

I attached students work before and after rendering. 

Thank you! 

[user8623503]

Check your lighting. You might have too bright of a light source blowing out the reflectivity. Also use the "glass" texture to start then adjust it from there. It takes some adjusting and trial and error.

[Ares Hovhannesyan]

Try to download Glass and water SBSAR materials from Substance assets. They are more properties that can be manipulated for better results. Substance 3D Assets (adobe.com)