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Sketchup Obj export to Import Dimensions

New Here ,
Nov 17, 2017 Nov 17, 2017

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Hi, I'm trying to open an obj file from Sketchup pro but when I import it to Dimension, it just shows the loading screen and never opens the actual obj file. I eventually have to force quit the program because it locks on that loading screen. I also have no idea how to look at a crash report or error log so if anyone would like to see that, I again, have no idea how to find that.

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correct answers 1 Correct answer

Adobe Employee , Nov 20, 2017 Nov 20, 2017

Thanks, Michael.

Looks like the model has UVs that are very far out of bounds.  This is a known issue with our importer and we are working on fixing it for a future release.  You can see here that the UVs are mostly in the 0-1 space (the white square area) while a few areas are far outside.  You'll need to edit the UVs to make them fit within the 0-1 space to get it to import at the moment.

Screen Shot 2017-11-20 at 6.39.07 AM.png

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LEGEND ,
Nov 17, 2017 Nov 17, 2017

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Dimension can not open an obj file

you need to import obj files into your project

Screenshot (151).png

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Adobe Employee ,
Nov 18, 2017 Nov 18, 2017

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Please send a support request at the Adobe Dimension CC Feedback Portal with the file attached for .obj evaluation.  Or if you prefer to stay here, a link to Dropbox, Google Drive, etc.

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New Here ,
Nov 20, 2017 Nov 20, 2017

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This is the file Dropbox - BOS.obj

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Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

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Thanks, Michael.

Looks like the model has UVs that are very far out of bounds.  This is a known issue with our importer and we are working on fixing it for a future release.  You can see here that the UVs are mostly in the 0-1 space (the white square area) while a few areas are far outside.  You'll need to edit the UVs to make them fit within the 0-1 space to get it to import at the moment.

Screen Shot 2017-11-20 at 6.39.07 AM.png

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Community Beginner ,
Jan 29, 2018 Jan 29, 2018

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Can you point me to a way to edit the UV's? I've new to both programs and can't seem to find a way to do it.

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New Here ,
Nov 20, 2017 Nov 20, 2017

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Awesome, thank you for the clarification

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