Can files be retrieved if deleted from document cloud?

[RiverOaks ER]

looking for deleted files from the document cloud

[RahulTyagi_ · Accepted solution]

Hi RiverOaks ER,

No, it is not possible to recover files, once they are deleted from the cloud storage.

Regards,

Rahul

[user8475]

Hi,

I also accidentally deleted a file from https://documentcloud.adobe.com/link/documents/files and I cannot believe that I cannot recover the file with its annotations. It's hard work of my team from over a month work.

Please advise!

Thanks

[Meenakshi Negi]

Hey!

Thank you for reaching out.

As the files are deleted from the Document Cloud, sorry to say there is no option to recover the files.

There is nothing much that can be done in this case.

Thanks,

Meenakshi

[user8475]

So Adobe is not providing an enterprise ready solution. I will stop using it and rather use OneDrive

[gustaf_a.]

Very true. Something like a wastebin that keeps dkcs at least for a few days is absolutely necessary.

As humans err and computers sometimes fail!

[S. S]

Hi @gustaf_a.,

Hope you are doing well. Thanks for writing in!

Completely understand your point. 

Please feel free to share your feedback here: https://adobe.ly/4awIGh8 to ensure it reaches the development team for review and future implementations.

Additionally, please share the link to the post here so that other users with similar feedback can leave an upvote.

The more upvotes, the better the impact.

Regards,
Souvik.