安装失败。Exit Code: 34

[归一]

错误摘要文件内容为“Exit Code: 34  -------------------------------------- Summary --------------------------------------   - 1 fatal error(s), 0 error(s), 0 warning(s)    FATAL: Payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.98.0' information not found in Media_db.”

[thatsmauri]

Hi there,

please give us more details.

• Which Operating System are you running?
• Which Product do you want to install?

Best regards,
Maurice

[Govardhan.V]

Mac steps :

1) Right click on Finder icon and  select "Go-To Folder" option.
2) You will get a text box, type-in below command and then hit 'Return' key.

/library

3)Then navigate to Application Support>Adobe.

Open Adobe folder and rename :

1)Adobe PCD - Adobe PCD-old.

2)Caps  - Caps-old.

3)Backup -Backup-old .

Note ,:  If you have installed other apps , you might wanna reinstall, Or reactivate if you have installed Standalone application using serial number again .

As the error says Media.db file does not have info regarding Camera Profiles Installer 6.0.98.0'. The reasons might be due to corrupt Media.db file which holds info regarding installed Adobe apps. but renaming the above mentioned folders is necessary , so that fresh new folders will be created .

If we rename / delete those folder  , CC Desktop app might loose info regarding installed Adobe app and activations. so if you had installed any Adobe app , you might need to reinstall. And it is essential.

[Govardhan.V]

Please refer below link:

https://forums.adobe.com/thread/1849036