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구독 취소

New Here ,
Aug 11, 2019 Aug 11, 2019

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주문 번호: ADB069982034KR

주문 날짜: 2019년 8월 6일

구독 취소하고 싶습니다.

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Creative Cloud

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Adobe Employee ,
Aug 12, 2019 Aug 12, 2019

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Moving this query to Adobe Creative Cloud​ community.

If you want to try self-cancellation process to cancel your subscription, please read: How to cancel your Adobe Creative Cloud plan or membership.​ This help document also contains terms and conditions regarding the cancellation.

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New Here ,
Jun 24, 2024 Jun 24, 2024

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가격이 너무 비싸서 취도하고 싶습니다.

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Community Expert ,
Jun 24, 2024 Jun 24, 2024

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LATEST

@은지38222795l8fg 

 

if you want to cancel, make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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