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애프터 이펙트 시작 오류

New Here ,
Feb 05, 2022 Feb 05, 2022

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애프터 이펙트 첫 실행을 하자마자 이런 창이 뜨네요

파란색 해결 버튼을 눌러 읽어보았는데 이해가 되지 않아서요

무엇이 문제인지

혹시 이 문제를 어도비사에서 원격으로 해결해줄 수 없는지 문의하고 싶습니다.에펙 오류.JPG

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Creative Cloud , New user

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Community Expert ,
Feb 05, 2022 Feb 05, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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