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I have windows 10 but Elements 12 tells me I have windows 8 and it is using 32 bits. How do I install 64 bit version?
See below
Adobe Photoshop Elements Version: 12.0 (12.0 (20130903.r.43239)) x32
Operating System: Windows 8 64-bit
Version: 6.2
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There is no 64 bit version of photoshop elements 12 for windows operating systems, so your 32 bit version is the only version you can get for pse 12.
Photoshop elements 13 was the first 64 bit version of phoroshop elements that is 64 bits for windows systems along with photoshop elements 14 and 15.
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Download & Install instructions https://forums.adobe.com/thread/2003339
-and many help and download links https://helpx.adobe.com/download-install.html
-kglad links in reply #1 here https://forums.adobe.com/thread/2296468 may help
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Hi janeb6638999,
as per System Requirements, 'Photoshop Elements 12' is not compatible with Windows 10
You could try Windows' Compatibility Mode (Guide here), though...
(On a side note, 'Photoshop Elements 14' would work under Windows 10)
Kind Regards,
Maurice
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clean per Use the Creative Cloud Cleaner Tool to solve installation problems
restart your computer
re install using compatibility mode per message 1 and select win 7.
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There is no 64 bit version of photoshop elements 12 for windows operating systems, so your 32 bit version is the only version you can get for pse 12.
Photoshop elements 13 was the first 64 bit version of phoroshop elements that is 64 bits for windows systems along with photoshop elements 14 and 15.