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2

A false "You’ve reached your device activation limit" window popped up

Community Beginner ,
Jan 23, 2025 Jan 23, 2025

this morning, I had InDesign open, and this window was open: "You’ve reached your device activation limit." It states that Adobe apps can only be signed in and activated on two devices. To sign in on this device, you need to sign out of another device first. All apps, local files and Creative Cloud assets on those devices will remain intact. Learn more about device activation limits.

 

Then, It shows MULTIPLEs of the SAME workstation. Clearly, there is an Adobe Creative Cloud Issue. 

 

How do I resolve and why can I not report this to Adobe.

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

You can reset all activations. Then you can restart. 

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

just sign out of one of the two options

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Community Beginner ,
Jan 23, 2025 Jan 23, 2025

I've done that, and it continues to happen. 

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

i don't know why it can continue to occur for while.  i know i had the problem more than one year ago and it just stopped on it's own.

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from account, payment & plan">
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Community Beginner ,
Jan 23, 2025 Jan 23, 2025

I'm having the same issue. This first happened on Sunday January 19. Now it has happened today (Jan23). I've signed out on the "other" devices listed and moved on, but I do not understand why this happened again. I've only been signed into one device ever with my adobe account.

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Explorer ,
Aug 14, 2025 Aug 14, 2025

Just happened to me. Busiest start of the day all year, and it won't let me work because of an Adobe issue. Getting really sick of this software suite at this point.

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Community Expert ,
Aug 14, 2025 Aug 14, 2025

go to your account, https://account.adobe.com and sign out of all devices.

 

then use your cc desktop app to sign in on the 2 computers that you want to use.

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Explorer ,
Sep 02, 2025 Sep 02, 2025

Hey Adobe. Maybe fix this? I use Simplewall and thanks to thatt I can see the literal dozens of online checking services you keep firing up, so it's no wonder there are false positives causing this issue.

 

Just now I was presented with 6 copies of my same workstation with Photoshop crying about device activation limit. 

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Community Expert ,
Sep 02, 2025 Sep 02, 2025

meanwhile, same instructions.

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New Here ,
Sep 02, 2025 Sep 02, 2025

Same here, so annoying .....
I literally have only one device, but it shows the same dzevice being logged 10 times

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Community Expert ,
Sep 02, 2025 Sep 02, 2025
LATEST

deactivate all using your account page

enable 2fa

sign into your computer.

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