Abo bezahlt aber funktioniert nicht

[Barbara27163259izct]

Hallo zusammen,

Ich habe bereits vor zwei Wochen ein neues Abo abgeschlossen.
Der erste Beitrag wurde auch schon von meinem Konto eingezogen,

allerdings kann ich keines der Programme benutzen. Zusätzlich ist auch sonst nirgendwo eine Mitgliedschaft bestätigt.

Any ideas woran das liegen könnte?
Oder weiß jemand bei weiler Adresse ich mich melden muss? 

Danke!

[John T Smith]

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
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Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
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[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location