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Participant
September 14, 2021
質問

Access disabled

  • September 14, 2021
  • 返信数 1.
  • 154 ビュー

my access was temporary disabled please enabled it because i want to install Adobe illlustrator CS6. i can't installed it.

このトピックへの返信は締め切られました。

返信数 1

John T Smith
Community Expert
Community Expert
September 14, 2021

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

If you have Windows 7 read this
TLS 1.2 is required https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2