Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Activation of CS4

New Here ,
Apr 15, 2019 Apr 15, 2019

I have attempted to activate CS4 Creative Suite on my Mac. It tells me the serial number is not valid.

4.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 15, 2019 Apr 15, 2019

TBrianCox, I am sorry for any confusion but it appears you are attempting to install an education version of Creative Suite 4 Design Premium for Mac OS.  The retail installation files that are available at Download Adobe Creative Suite 4 (CS4) products will not accept the educational serial number and it will be seen as invalid.

If you need to reinstall Creative Suite 4 Design Premium then you will need to use the installation files provided with your purchase.  In addition, if you are installing

...
Translate
Community Expert ,
Apr 15, 2019 Apr 15, 2019

I don't have CS4 or a Mac, but some links that may help

Invalid Serial Number https://forums.adobe.com/thread/2359923

-and revoked volume number https://forums.adobe.com/thread/2477259

-Problems with software validation https://forums.adobe.com/thread/2273259

-Warning that software is not genuine http://www.adobe.com/genuine.html

-http://prodesigntools.com/dont-buy-adobe-software-on-ebay-craigslist-or-amazon-marketplace.html

Invalid software https://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html

-and more information about fraudulent sellers in https://forums.adobe.com/thread/2352426

Also, did you download the installer that exactly matches your serial number?

-ie, the Master Collection installer will not work with any other Suite or individual program's serial number

-upgrade qualifying product https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

-per kglad to install CS4 upgrade by using an old Macromedia number https://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 15, 2019 Apr 15, 2019

Is it a Mac serial number?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 15, 2019 Apr 15, 2019

It is a Mac serial number.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 15, 2019 Apr 15, 2019
LATEST

TBrianCox, I am sorry for any confusion but it appears you are attempting to install an education version of Creative Suite 4 Design Premium for Mac OS.  The retail installation files that are available at Download Adobe Creative Suite 4 (CS4) products will not accept the educational serial number and it will be seen as invalid.

If you need to reinstall Creative Suite 4 Design Premium then you will need to use the installation files provided with your purchase.  In addition, if you are installing Creative Suite 4 on macOS 10.12 or later then you will also need to implement the workaround listed in Installing Creative Suite on macOS 10.12 (Sierra) to begin the installation process.

For more information on where to locate your registered serial numbers see Find your serial number ,TBrianCox.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines