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Windows Win7 Ultimate x64 with SP1
Flash version: WIN 10,3,183,11
Trying to add Adobe InDesign to my installation. Inserted the CD, ran setup, checked only InDesign and installation started. After 1 min installation fails with the following summary. Any suggestions?
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 3 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
-------------------------------------------------------------------------------------
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Ninni P343 have you tried opening InDesign? The error your indicated should still allow for the installation to complete successfully. You can review Error DW050 or DW020 | Installation | Creative Suite 5.5, Flash Professional CS5.5 | Windows for additional details.
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Hello Jeff,
InDesign is not installed. The installation crashes rather fast in the process.
Support token case: 00-51308-131506122011
Ninni Pettersson
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Thank you Ninni P343 Did you have a pre-release build of our software installed? If so please remove it and try the installation again. If you continue to have difficulties please try the steps listed in Resolve installation problems with CS5 Cleaner Tool | CS5.5, CS5, CS4, CS3.