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Adobe 2010

New Here ,
Aug 23, 2016 Aug 23, 2016

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I have an Adobe suit that came with my refurbished Macbook pro- when I try to update the Adobe apps they download but do not install...

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correct answers 1 Correct answer

Community Expert , Aug 23, 2016 Aug 23, 2016

You can follow these steps to install successfully:

Download the updated Application Manager - Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

Then check for updates and installs for CS5.

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Community Expert ,
Aug 23, 2016 Aug 23, 2016

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Exactly which suite, by number not date... such as CS2 or CS3 or ???

What error message do you see when the install does not work?

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New Here ,
Aug 23, 2016 Aug 23, 2016

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Screen Shot 2016-08-23 at 2.01.25 PM.pngScreen Shot 2016-08-23 at 1.59.32 PM.pngScreen Shot 2016-08-23 at 1.57.25 PM.png

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Community Expert ,
Aug 23, 2016 Aug 23, 2016

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What is the version of Adobe suite (CS2/3, etc.) and what Mac OS are you currently running?

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New Here ,
Aug 23, 2016 Aug 23, 2016

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I have CS5 -

On Tue, Aug 23, 2016 at 1:52 PM kstohlmeyer1 <forums_noreply@adobe.com>

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Community Expert ,
Aug 23, 2016 Aug 23, 2016

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You can follow these steps to install successfully:

Download the updated Application Manager - Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

Then check for updates and installs for CS5.

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New Here ,
Aug 23, 2016 Aug 23, 2016

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Thanks That helped - I still get this Screen Shot 2016-08-23 at 3.27.11 PM.pngScreen Shot 2016-08-23 at 3.27.31 PM.png

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Community Expert ,
Aug 23, 2016 Aug 23, 2016

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At some point in the past (I don't know the exact date) Adobe "merged" the original update manager into the Cloud update manager, which means you are no longer using your original update manager

I have read some messages that the latest (Cloud) updater sometimes doesn't work with old programs... Try installing your updates manually

Updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

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