Adobe Acrobat 9 Standard download/trial version

Report · Sep 17, 2013

Hello,

I am looking for a download for Adobe Acrobat 9 STANDARD. I have a valid key, but no CD. I've been to http://prodesigntools.com/all-adobe-cs5-direct-download-links.html but that is all PROFESSIONAL versions.

Is there anywhere on the Internet where I can download a trial version of Adobe Acrobat 9 STANDARD?

Thank you!

Report · Sep 17, 2013

Hi Acrobat9Standardpls,

The download for Acrobat Standard is not available at prodesign. I would recommend you to contact our chat support for further queries: http://helpx.adobe.com/contact.html .

Regards,

Romit Sinha

Report · Sep 18, 2013

Hello Romsinha,

Thank you for your reply. Unfortunately, I have tried that already. The chat support says to go to the forums. Here is a screenshot of the options I have when attempting to contact support: http://i.imgur.com/Tg7uiHP.jpg. In the chat, it asks you to select the product you need help with. Since I need assistance with version 9, I select Acrobat X & Lower versions. Once that is selected, 4a states that Acrobat 10(or is it X? not very consistent) requires a Support Contract. Then in parenthesis, 4a states "Support for Acrobat 8 and lower versions is available only on the user to user forums...".

I called Adobe phone support and confirmed that my serial number is valid, but stated that support via phone for Acrobat 9 is not available and directed me to the forums. Now I'm on the forums and I'm directed to contact chat support. So I go to chat and it says to go to the forums for help. Where do I have to go just to download a trial of Acrobat 9 standard so I can put in my valid serial number?

If the imgur link does not work. Here is the text of the chat window:

4. Please select the product you need help with: *

4a. Support for Acrobat 10 requires a valid Support Contract. Do you wish to buy a support contract? (Support for Acrobat 8 and lower versions is available only on the user to user forums & online self support) *
Yes
No

Adobe offers paid phone support for a US$39 fee per incident* as well as other customized support options. To purchase support, call 800-833-6687 and follow the prompt for "installing." To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
Please close the chat window and call on the above number to buy your Support Contract.

Please visit http://www.adobe.com/support/ and choose your product for its online Help and Support Center. We also have User to User forums available at http://forums.adobe.com/index.jspa for any additional queries which are periodically monitored by Adobe personnel as well as the user community.
Please close the chat window and visit the Support Portal / User to User forums.

4a. Support for Adobe Flash Player / Adobe Reader requires a valid Support Contract. Do you wish to buy a support contract? *
Yes
No

Adobe offers paid phone support for a US$39 fee per incident* as well as other customized support options. To purchase support, call 800-833-6687 and follow the prompt for "installing." To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
Please close the chat window and call on the above number to buy your Support Contract.

Please visit http://www.adobe.com/support/ and choose your product for its online Help and Support Center. We also have User to User forums available at http://forums.adobe.com/index.jspa for any additional queries which are periodically monitored by Adobe personnel as well as the user community.
Please close the chat window and visit the Support Portal / User to User forums.

5. Please enter your complete mailing address with zip / postal code and phone number separated by a comma.

Example: 12345, XYZ Lane, San Jose, CA 95110, 123-456-7890

Report · Sep 18, 2013

you should dl your acrobat standard from the vendor that originally supplied it. if that was dell: https://smartsource.dell.com/

Report · Sep 18, 2013

Hello kglad,

Thank you for replying.

I managed to install Acrobat 9 Standard using a CD that a coworker had and accepted my serial number. I purchased this software back in 2008 and do not recall the vendor or source of the purchase.

My concern is that, what if that vendor 5 years ago was Adobe? Would I be out of luck since Adobe no longer supplies a digital download for customers who own a valid copy of their software? That doesn't give me much incentive to purchase future products from Adobe.

Report · Sep 18, 2013

you're welcome.

i believe, if you buy from adobe, you can log in at adobe.com and you are offered download links for software you'd previously purchased. you must use the login id you used when making the purchase for that to work.