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I had to reset my laptop to factory settings. My Adobe Acrobat was wiped out. I purchased Adobe Acrobat XI Pro January 16, 2014. I am trying to reload it but the site keeps asking me to pay for it again. How do I download it without having to pay again?
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If you originally purchased it thru Adobe as a download then it should be available as a link in your Products section of your account.
Beyond that, here are some links that you should be able to download thru...
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions s
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If you originally purchased it thru Adobe as a download then it should be available as a link in your Products section of your account.
Beyond that, here are some links that you should be able to download thru...
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Acrobat XI: http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html