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Adobe after affects trial doesnt work after install

Guest
Feb 16, 2012 Feb 16, 2012

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Hello, after installation when i try to run a program I got these errors:

error.jpg

error2.jpg

error3.jpg

I am using windows 7 home premium 64-bit. What can be the problem. Same issue with dreamweaver trial.

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Adobe Employee ,
Feb 16, 2012 Feb 16, 2012

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This error normally occurs if the software can't acces some location on your computer due to permision issues.

See the following document to help you resolve it: http://kb2.adobe.com/cps/827/cpsid_82744.html

Let u sknow if it works.

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LEGEND ,
Feb 16, 2012 Feb 16, 2012

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Vikrant may have a point, but here's another (at least for AE): You have some CoDec pack on your system and it's wreaking havoc with the Adobe stuff like MediaCore or the various MPEG-based decoders/ encoders.

Mylenium

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Guest
Feb 16, 2012 Feb 16, 2012

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Hello, i ve tried the method vikrant mentioned with no luck, then i reinstalled and tried the same still no luck.

Mylenium - i doubt its some codec problem, i believe i never installed any of them and also i got this error not only with aae but dreamweaver aswell.

Any other possible solutions?

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Feb 17, 2012 Feb 17, 2012

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Hi,

I suggest creating a new administrator account and installing the application from there.

Creating a new account should automatically reset any modifications made to the permissions. Please let us know if that doesn't work.

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