Adobe Air Download Error

[Guest]

When I attempt to download Adobe Air, it states "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."  I am the administator for my home PC... I have successfully downloaded Adobe Flash Player, but this wont even try to be downloaded.

Any help would be greatly appreciated!

[Jeffrey_A_Wright]

You may want to try installing with a different user account and/or a different web browser.  If you are still running into problems I would recommend trying the steps listed in Troubleshoot AIR installation | Windows.

[Guest]

Hello, thanks for answering.

I logged in under my wifes account and was able to download it... sort of.  It downloaded; however, I am getting a generic error meesage afterwards saying contact the administrator (Me).  I went to uninstall, to re-install and see if that helped (I have Windows 7 SP 1).  When it showed Adobe Air, there was no file size attached to it, like all the other programs listed and it said I was unable to uninstall.  That said when I did a search of my hard drive, that showed that the full data had downloaded.

Also, I went through the Adobe Aor troubleshoot guide, which while informative, didn't cover my situation.

Is there a specific program or type of program that could cause a conflict OR could I have inadvertantly turned off or removed a program or windows function, that is assumed to be working normally, which could have casued this as well? 

[Guest]

I should clarify, when I get the generic error message is when I go to use Adobe Air

[pwillener]

Can you clarify: what are you trying to download / install / use - AIR runtime or AIR SDK?

airforcegymrat1 wrote:

I should clarify, when I get the generic error message is when I go to use Adobe Air

What exactly are you doing when you get this error?

[RobOsb]

Basically - Don't use Chrome - I had this problem, tried in IE and worked first time. However. It also seems to mean that to use BBC iPlayer Desktop, you need to use IE to browse the web and download for future programmes. It won't work through Chrome