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1

Adobe Apps not compatible with Mac OS 10.12.6

Community Beginner ,
Jan 20, 2020 Jan 20, 2020

Hi

I am planning on buying the 'all adobe apps' plan.

However, in the Creative Cloud it says that most of the apps are not compatable with my Mac (which is OS 10.12.6) and my mac is not able to update.

On the Creative Cloud there are no options to get older versions which are compatble with my mac. 

 

I have seen on other forums online that once I purchase my plan, older version of apps will appear. Does anyone know if this is the case? As I dont want to risk signing up for an annual plan which I cannot use on my computer.

 

I included an image bellow of what I can see.

 

Thanks!

Moll

Screen Shot 2020-01-20 at 11.38.39.png

 

TOPICS
Creative Cloud , Feature request , Installation
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LEGEND ,
Jan 20, 2020 Jan 20, 2020

Right there in the screen shot you posted are the Older Versions that will work on your model Mac that is running an Older OS X version. The ones that say TRY/BUY.

 

 

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Community Beginner ,
Jan 20, 2020 Jan 20, 2020

Didnt see that!

Annoyingly thats only comining up for some apps.

For example, I want to use Adobe Animate but cant find anyway to get it 😕 Screen Shot 2020-01-20 at 12.56.57.png example, I want to use Adobe Animate but there is only one avialable for those.

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LEGEND ,
Jan 20, 2020 Jan 20, 2020

Then it might be time to think about getting a new/Newer computer. For a Mac to not support at least 10.13.x of OS X it must be over 9-10 years old.

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Community Beginner ,
Jan 20, 2020 Jan 20, 2020

Ok thank you for your help.

My mac is only 3 and a half years old, but thats apple for you

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Community Expert ,
Jan 20, 2020 Jan 20, 2020

Hi

I have an iMac (2017) and a MacBook Pro (2015) and both are running High Sierra with Creative Cloud 2020. Check again to see if you can update your OS. And be sure to use the 7-day trial before purchasing the license to be sure they work on your system.

~ Jane

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LEGEND ,
Jan 20, 2020 Jan 20, 2020

As above but DO NOT, Repeat, DO NOT  Upgrade to Catalina 10.15.x.

Only upgrade to  Mojave 10.14.x

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New Here ,
Aug 18, 2021 Aug 18, 2021
LATEST

Don't upgrade to 10.15.x?? Why?

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