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Adobe cc billing?

New Here ,
Oct 17, 2018 Oct 17, 2018

I am a Canadian traveling around Australia for a year and just tried to buy a new plan.

When I typed in my details in the billing portion I used my Canadian address and It then highlighted the boxes in red and says  Please enter a valid street address.

Do I need to have an Australian address in order to purchase a new plan?

Does my computer recognize I am in Australia, and I have to have an address as well as pay at Australian pricing?

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correct answers 1 Correct answer

Community Expert , Oct 17, 2018 Oct 17, 2018

The requirement is that your payment information is in-line with your address. So if you are using a Canadian credit card you need to enter your canadian address and need to access the web site via the Canadian region:

Fo me, Adobe detects the country I'm in (as the IP address is allocated to a company in the country I'm in) and asks me if I want to change, when I set a different country (what I'm doing from time to time to get screen shots in a different language).

So if you set Canada as your A

...
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Community Expert ,
Oct 17, 2018 Oct 17, 2018

The requirement is that your payment information is in-line with your address. So if you are using a Canadian credit card you need to enter your canadian address and need to access the web site via the Canadian region:

Fo me, Adobe detects the country I'm in (as the IP address is allocated to a company in the country I'm in) and asks me if I want to change, when I set a different country (what I'm doing from time to time to get screen shots in a different language).

So if you set Canada as your Adobe region, you credit card is from Canada and your Address is a correct Canadian address, you should be able to buy the program you intend as if you where physically in Canada.

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Oct 17, 2018 Oct 17, 2018
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Thanks I ended up getting frustrated and used my Australian address and

payed the excessive pricing!

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