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Hey folks, i'm trying to run the updater in the Application Manager on my iMac (Mountain Lion) but I keep getting an error saying
"Please close the following applications to continue:
If I hit continue it just keeps popping back up and can't see where that application is running (presumably in the background somewhere)
Any help is appreciated
Thanks
Neil
Hi Sergei and Neil,
Did you check the Activity Monitor?
Should be in Applications > Utilities folder
- Open it and look under the Process Name column and see if you see anything saying AdobeCrashDaemon
- Try to Quit the process if you find it and then running the Updater again
You should be able to initiate the updater from within any of the CS6 products from Help > Updates (that might be what you are doing already)
-Dave
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I had a similar issue. I couldn't update After Effects CC because of some open app called "Adobe Crash Daemon". I searched for the open app but I couldn't find it. I searched for "Activity Monitor", found "Adobe Crash Daemon", selected it, hit the stop icon in the top left corner, and selected "Force Quit" = problem solved.
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Excellent! Thank you David
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I was having this exact issue and this solved it! Thank you!
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All you need to do is just:
() "Close folders"
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Thank you so much, it makes me know a new feature that I didn't know on Mac
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I had this same issue, thank you for finding the solve, this process worked perfectly.
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Closing Adobe CRDaemon in Activity Monitor worked great. Thanks.
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Why are we supposed to use Activity Monitor to overcome a shortcoming in the installer? I get this error every time there's an update to Adobe Audition and only that app. There are usually 3 instances of the damned adobeCRdaemon running that have to be quit. Why isn't the installer dealing with it?
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8 years later and this issue still exists smh. the process found here works, but seriously, 8 years of this bug is insane.
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Hey I am having the same problem, so i deleted photoshop off of my laptop to just re-install it but it is only giving me the update option instead of re-installing it.
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you need to properly uninstall, not delete with all programs, not just adobe's.
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Hello,
I'm searching for help. I can't use photoshop because the app wants me to close Adobe CR Daemon.
I already did it, also on the app monitor of my mac but it still doesn't work.
Anything I need to do more ?
Thanks for your help
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shut down your mac > start your mac > retry installing.
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I couldn't find the programm. After a while I looked in the CPU and could not find it there eighter.
I did a forced stop via the Apple icon and forced stopped the creative cloud. Next the update went without errors...
The AdobeCrashdaemon stoped by itself after (a long...) while.
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Thank You, this worked as you stated. Is there something I can do to prevent this from happening again?
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Hi,
Still works. Thx. I dont know why Adobe has not fixed issue. Thx again.