Adobe creative cloud apps

New Here ,
Jun 17, 2022 Jun 17, 2022

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certainly from 17.06.22 my creative clouds all apps not working and asked for sign-in, what can I do now

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correct answers 1 Correct answer

Adobe Community Professional , Jun 21, 2022 Jun 21, 2022
did  you install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs? if so, what problem do you have signing in to the cc desktop app, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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Adobe Community Professional ,
Jun 21, 2022 Jun 21, 2022

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did  you install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs?

 

if so, what problem do you have signing in to the cc desktop app, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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Adobe Employee ,
Jun 21, 2022 Jun 21, 2022

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Hi there,

We're sorry for the trouble. Did you try the suggestions given by the expert above? Also, did you try rebooting your computer?

Let us know. We're here to help.

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New Here ,
Jun 21, 2022 Jun 21, 2022

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Thanks for the support. Now reinstall and update it's okay.
And using smoothly.

Regards
Zia


Sent from Workspace ONE Boxer

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Adobe Employee ,
Jun 22, 2022 Jun 22, 2022

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Sounds perfect! I'm marking the response from the expert correct so that other users can also benefit from that. Give us a shout if you get any other issues.

We'll be happy to help.

Cheers!

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Adobe Community Professional ,
Jun 22, 2022 Jun 22, 2022

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p.s. also, note: if this works for a while and then again fails with the same problem, something on your computer (eg, av, antimalware, cleaner, defragger etc) is corrupting, sequestering or removing needed adobe files.

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