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Not sure this is the correct place to post but having spent an hour with a useless support agent I'm at the end of my rope.
According to the support agent ExtendScript is no longer supported. He told me this after sending me to download the software several times from this link https://www.adobe.com/uk/products/extendscript-toolkit.htmlESTK and insisting that it worked fine and the issue was my end.
After going quiet for half an hour he says that it is no longer supported, and that he's actually part of the Premiere Pro support team and not sure what was happening.
The website to download ExtendScript is still active. The one download I managed to find said that the software needs to be updated to work with the latest Mac OS.
So, is the software supported? If so then where do I get it from. If not then remove the website that's the first result on Google, and stop ghosting the software and admit you've killed it.
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I just spend a long time on a support agent to... How incompetent...
Keep referening me to that link with the dead download link, that I gave to him to show the dead link!!!!
Why is it so difficult to just fix the link!
Technical support didn't even know what ExtenScript was, probably still doesn't.
I still don't have ExtendScript CC...
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The more I read about it, it seems that you have to use a different IDE. Wouldn't be so bad if Adobe would inform people rather than just ghosting things.
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Adobe tries to shift the IDE to Brackets and Visual studio code. But the object model viewer for example is still very handy, and only available in Extendscript.
Using both ESTK and Brackets with the extrendscript plugin is proabably the best working enviroment.
Also because I only got extension creation working in Brackets.
I responded to Adobe with the following... I cannot make it more comprehensible for Adobe...
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There are multiple questions here.
- What do you MEAN by Extenscript? The programming language or the specific app Extendscript Toolkit
- If it isn't supported does that mean it can't work? Not necessarily
I observe this quote on https://helpx.adobe.com/uk/photoshop/kb/photoshop-and-macos-catalina.html#ExtendScriptToolkitdoesnot... "The ExtendScript Toolkit, which is a 32-bit application, will no longer work on macOS 10.15. The ExtendScript Toolkit has been replaced by ExtendScript Debugger 1.1.0." That seems pretty definite that Adobe have no intention of supporting this specific app in future, and that on some systems it cannot work.
If you are suggesting that unsupported software should not be offered for download I must disagree MOST STRONGLY. Unsupported software often works, on some systems, for some people, and is desperately needed by those people.
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Unsupported means unsupported. If you run in trouble you are on your own. But you may be free to try.
MacOS made some software obsolete.
Now the other way around: If you kill the software you will hear the rant from all those users still using it...
The Google search engine ranks links according to algorithms that are not under Adobe's control (except that they could say "nofollow"). Why, however, changing the ranking if the software may help.
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On reflection, it would be nice if someone at Adobe was responsible for updating pages for unsupported software, to give a status. The "Adobe PostScript driver" was only recently removed despite not working on any system later than Windows 2000. I am hesitant to recommend it, though, as Adobe would be likely to just close the downloads, as they have done with many pieces of software that are still keenly sought.
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