Adobe Flash player updates not installing! Help?

Hi DanKao,

You can try this document:

Error "...plug-in is unresponsive" | Google Chrome | Debugging Flash Builder project

For Mozilla:

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

Also if there is any toolbar installed on the browser, try uninstalling it from the browser and check the performance.

If it works then good other wise you can try the following steps:

1. Uninstall Flash Player from Control Panel --> Programs ( Both Active X and Plugin )

2. Download the uninstaller for Flash Player and Sockwave

Flash Player Uninstaller

Shockwave Player Uninstaller

3. Run the Uninstaller for both of them.

4. Delete the Flash Folder from the following locations:

     C:\Windows\System32\Macromed

     C:\Users\username\AppData\Roaming\Macromedia

     C:\Users\username\AppData\Roaming\Adobe

5. Download Flash Player

http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_15_active_x.exe

http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_15_plugin.exe

Download Both and install.

6. Download Shockwave Flash:

http://get.adobe.com/shockwave/otherversions

You need to open this link in Firefox and download the Full installer after choosing operating system and then again open the same link in IE and download the Full installer after choosing operating system.

Thanks,

Nikhil Gupta