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Adobe install Crwative Cloud withput my permission

New Here ,
Nov 10, 2024 Nov 10, 2024

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Why these company install on my computer Creative Cloud app(with all of Adobe files like tracker and for sync) because I only do acces on Adobe Reader app.

This is illegal  I NEVER accept to install this app on my computer and now I need an half to uninstall all of files that I don't want

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Community Expert ,
Nov 10, 2024 Nov 10, 2024

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uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html


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Community Expert ,
Nov 10, 2024 Nov 10, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Adobe Employee ,
Nov 11, 2024 Nov 11, 2024

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Hi Lorenzo_Giacomodonato7795,

 

We hear you. As I understand, you wanted to download Acrobat Reader and Creative Cloud downloaded on yor machine. I assume that you mistakenly  were downloading Acrobat, which by default downloads Creative Cloud first and then the app. Hope you were able to uninstall the app with help of steps shared above.

Feel free to update the thread for any other questions.

 

Thanks
^KS

KS

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