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adobe support adviser

New Here ,
Oct 19, 2019 Oct 19, 2019

When downloading CS6 I get this message

 

installer failed to initialize. this could be due to a missing file. please download adobe support adviser to detect the problem.  what to do now?

 

Chris

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Community Expert ,
Oct 19, 2019 Oct 19, 2019

Apple did not maintain backward compatibility, so try this to install old programs
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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LEGEND ,
Oct 19, 2019 Oct 19, 2019
LATEST

What do you mean with the word Downloading?

To Download something is to get it from the Internet and place it on your computers hard drive.

It does NOT mean to Install a program on your computer for oyu to use. That is called Installing.

So what exactly do you mean?

 

What operating system are you using?

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