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Adobe Support Needed - To No Avail

Explorer ,
Dec 14, 2014 Dec 14, 2014

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Where is Adobe Support when you need them?  It is time to rethink Adobe Products and return to Final Cut.

After this glitch and no response from support we will be transferring all of our CC files so that they can open in Final Cut.

This is ridiculous.  We updated our subscription last night -- as per instructions from Adobe chat -- and still receive this message.

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correct answers 1 Correct answer

Guide , Dec 14, 2014 Dec 14, 2014

Hi mikeCA

In this window, click on "Have a different Adobe ID" and sign in.

If your subscription status is active, that will do.

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Guide ,
Dec 14, 2014 Dec 14, 2014

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Hi mikeCA

In this window, click on "Have a different Adobe ID" and sign in.

If your subscription status is active, that will do.

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Explorer ,
Dec 14, 2014 Dec 14, 2014

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Thank you for your response, I appreciate it!

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Guide ,
Dec 14, 2014 Dec 14, 2014

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You are welcome, was it working?

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