Application Manager and previously installed Apps

[jim_cook2]

1. My Creative Cloud Application Manager doesn't recognize that I have Photoshop installed (I had Photoshop before Creative Cloud). How can I get Cloud to recognize it?

2. Is there a way to check for updates via the Application Manager rather than from individual apps?

[moxn]

This really sucks! I reinstalled Photoshop and Lightroom and had the same issue after a couple of days again!

[Bryan5E57]

A little late to this but I hope this helps those having this problem.

The fix is version 6.2 of Application Manager specifically to patch the Application Manager that is installed with the CD version or the ESD version of the affected software. The correct filename for pre Adobe CC Applications Manager is -

ApplicationManager6.2_all.exe

Any Adobe apps or CS6 apps that were purchased with a CD or ESD before Creative Could had a perpetual license. Those that purchased there software didnt have to be a member of the Creative Cloud to update their software. 

They were able to get the AAM6.2 patch automatically til CC was released. When CC was released the version of Applicaton manager was updated to the Creative Cloud version. That's when all the trouble started.

It was only after CC that those with perpetual licenses started having update issues. This was due to the later versions of Appliction Manager patch file that was released.

I was able to find the file after many days of shear frustration. It's on the web and available.