Auto Renew for full year?

[BJU Camera Man]

I payed for a full year upfront, and I want the full year plan to continue. Buy the look of how much I’m going to be charged for the renewal, it looks like I’m being switched to a monthly payment, which I most certainly do not want. I don't want to make sure my computer is connected to the internet every month, and I want to pay the full year to save money. How do I make sure it renews for the whole year?

[AnandSri]

Hi Derek,

As per the records, you have an active subscirption of Creative Cloud Photography plan (one-year, prepaid) under your Adobe id. Are you enquirying about this product.

Or do you have any query related to the Document Cloud Serives, as you have posted your issue in the Document Cloud PDF services

If you need assistance with the Creative Cloud Photography plan (one-year, prepaid), then we can route you to the correct funnel.

Awaiting your response.

Regards,

Anand Sri.

[BJU Camera Man]

Hi, thanks for the response. My one year plan that I prepaid is about to expire. And I wanted to prepay for another year instead of doing a monthly withdraw. Should I cancel the auto-payment that was setup for me and prepay manually, or can I make the auto payment an annual prepay occurrence? Your help is appreciated.

[AnandSri]

Moving this thread to Adobe Creative Cloud

[Sheena Kaul · Accepted solution]

Hi Derek,

Please see Managing your Membership FAQ: How do I Change to a different Creative Cloud plan?

Additionally, you can Contact Customer Care for more details.

Regards,

Sheena