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Cambie el medio de pago y no puedo ingresar a la cuenta

New Here ,
Mar 19, 2019 Mar 19, 2019

Hola,

Recibí un correo en el que me decían que había un problema con el medio de pago actual, lo cambié porque ya no tenía más cupo en esa tarjeta y no he podido volver a entrar a la cuenta.  Que debo hacer?

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Creative Cloud
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Community Expert ,
Mar 19, 2019 Mar 19, 2019

Use the chat option here:

Contact Customer Care

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Adobe Employee ,
Mar 20, 2019 Mar 20, 2019
LATEST

We’re so sorry to hear about the issue, sandrav5465615. As suggested by Peru Bob, please contact our customer care.

I am moving this thread to Creative Cloud space for assistance here.

Thanks,

Vidya

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