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Cambie el medio de pago y no puedo ingresar a la cuenta

New Here ,
Mar 19, 2019 Mar 19, 2019

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Hola,

Recibí un correo en el que me decían que había un problema con el medio de pago actual, lo cambié porque ya no tenía más cupo en esa tarjeta y no he podido volver a entrar a la cuenta.  Que debo hacer?

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Community Expert ,
Mar 19, 2019 Mar 19, 2019

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Use the chat option here:

Contact Customer Care

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Adobe Employee ,
Mar 20, 2019 Mar 20, 2019

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We’re so sorry to hear about the issue, sandrav5465615. As suggested by Peru Bob, please contact our customer care.

I am moving this thread to Creative Cloud space for assistance here.

Thanks,

Vidya

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