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Can't access invoice for purchase

New Here ,
Oct 10, 2018 Oct 10, 2018

Hi,

I purchased a license for Adobe Photoshop Elements 2019. However I'm not able to download an invoice. On the order page, under billing history it says "You don't have a billing history for this item".

Can anyone help?

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correct answers 1 Correct answer

Adobe Employee , Oct 10, 2018 Oct 10, 2018

Roryc53726588, sorry you are facing problems accessing our invoice.  Please utilize the steps listed in Print a copy of the invoice for your Adobe purchase to access the invoice.  If you continue to face difficulties then please contact our support team at Contact Customer Care for direct assistance.  You are currently posting in a public discussion forum that is accessible to anyone with Internet access.

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Adobe Employee ,
Oct 10, 2018 Oct 10, 2018
LATEST

Roryc53726588, sorry you are facing problems accessing our invoice.  Please utilize the steps listed in Print a copy of the invoice for your Adobe purchase to access the invoice.  If you continue to face difficulties then please contact our support team at Contact Customer Care for direct assistance.  You are currently posting in a public discussion forum that is accessible to anyone with Internet access.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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