can't activate CS6 Production Premium ESD

[Tim Newman]

Question:

I licenced the educational version of CS6 Production Premium for Mac ESD in Oct 2012.

For various reasons I did not try to download it until today from https://adobe.subscribenet.com

my login ID and/or Password were rejected.

Is the reason that I exceeded the time alloted to download? I can't find any info about that.

If not, any suggestions for solving this problem?

Thanks,

Tim

[Rajashree Bhattacharya]

Hi Tim Newman,

You can download it directly from http://prodesigntools.com/all-adobe-cs5-direct-download-links.html.

Please do read the "very important instructions" before downloading.

I also checked in https://adobe.subscribenet.com that If your organization uses the TechSoup portal and you require support, please refer to your fulfillment e-mail containing the download link/key for support information.

The serial number is registered & stored in www.adobe.com under your email address. I have got it confirmed myself.

Please let us know if it was useful .

Regards,

Rajshree

[Tim Newman]

HI Rajshree

Many thanks. Hope I am doing this right. I opened the link you gave me,

found a link to CS6 and am in the process of download the dmg to my

computer. I am assuming that using this method I will not need the Talksoup

login or password but will instead activate CS6 software from my computer

using the Adobe license that came with my email from Talksoup.

Thanks for your help. I appreciate how promptly I heard from you.

Regards,

Tim Newman