Can't download Creative Cloud desktop app to PC

New Here ,
Sep 08, 2022 Sep 08, 2022

Copy link to clipboard

Copied

Hi Everyone,

 

I'm new to Adobe apps, so please excuse any awkward wording. I'm trying to install the Creative Cloud app to download Photoshop, but I keep getting an error message telling me that "Adobe Creative Cloud is needed to resolve this problem" and that the app is "missing or damaged". There's a repair button, but each time I've pressed it, it does nothing. I've also tried uninstalling and redownloading the app. There's no error code or anything. My computer is up to date, and my Adobe account is brand new. I don't understand what's wrong with the app. I've attached a photo of the error message for clarity.

 

Is anyone here familiar with this?

TOPICS
Creative Cloud , Installation , New user

Views

74

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 08, 2022 Sep 08, 2022

Copy link to clipboard

Copied

LATEST

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines