Can't evaluate Acrobat DC, keeps signing into someone else's account

[name_change_4_oct24]

A old coworker who has a full CC subscription attempted to sign into their CC account on the computer I now use, but realizing they were already signed into two other computers, decided not to. I am now trying to use a trial of Acrobat, but when signed into my CC free account, launching Acrobat automatically takes me to a "Limit Reached" screen for the coworker's account.  I have no idea how to stop this from happening or how to sign out of their account on this computer. Should I just select "Sign me out of the other computers so I can sign in here" to steal their account from them and use their full subscription?

I know the ethical answer to that is "No," but it's incredibly stupid that there isn't a way for me to get around this, so I'm figuring I should probably just do it.  I keep selecting Chrome as my default program for opening PDFs to avoid the problem, but every reboot, Adobe reclaims the throne. Any other ideas?

[John T Smith]

You may need to remove everything Cloud and then start over with your account... and tell your coworker to stay away from your computer

Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your account... Reinstall

-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928

[name_change_4_oct24]

So, a six+ hour process to get around a stupid glitch created by a lazy company that doesn't give a shit about the quality of product deployment anymore.  Gotcha.

[Nancy OShea]

I think your screen name is rude & offensive.

[name_change_4_oct24]

I don't care.

[Rajashree Bhattacharya]

Hey ,

This issue can be handled by the experts here but the screen name can not be used. I have sent you a personal message, please review it . 

We understand that you will co-operate.

Thanks

Rajashree

[Jeffrey_A_Wright · Accepted solution]

I am sorry but I don't have any additional suggestions to add beyond John's suggestions in message #1.  There are no active memberships or Adobe software titles associated with your e-mail address. 

If you do wish to evaluate Acrobat DC then please complete the uninstall process as discussed by John.