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Can't find a Adobe Encore download button in my creative cloud?

New Here ,
Feb 24, 2013 Feb 24, 2013

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Hi guys,

if I open the creative cloud I'm not able to install Encore. And also the product information site shows not much infos about encore. Is it just a problem besides Adobe on this day or is there a failure in my creative cloud?

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I hope you can give me an advice for installing this tool.

Thanks!

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correct answers 1 Correct answer

Adobe Employee , Feb 25, 2013 Feb 25, 2013

You would have to install through the installer in order to customize your installation.  If Premiere Pro is showing as installed but you can't locate Encore then please try uninstalling Premiere Pro using the uninstaller and then reinstall from the Adobe Application Manager.

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Adobe Employee ,
Feb 25, 2013 Feb 25, 2013

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This is correct Encore is installed as part of Premiere Pro.

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New Here ,
Feb 25, 2013 Feb 25, 2013

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Yes, thank your - but I can't start it or I'm silly. Is it maybe "only and option" in the Premiere Pro installation dialogue box? I took the installation some months ago - maybe I unchecked the Encore-Option.

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Adobe Employee ,
Feb 25, 2013 Feb 25, 2013

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You would have to install through the installer in order to customize your installation.  If Premiere Pro is showing as installed but you can't locate Encore then please try uninstalling Premiere Pro using the uninstaller and then reinstall from the Adobe Application Manager.

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New Here ,
Feb 25, 2013 Feb 25, 2013

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Works after reinstallation - thank you!

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New Here ,
Dec 31, 2014 Dec 31, 2014

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Where do I go for Adobe Application Manager.

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