can't install cc "creative cloud desktop failed to install" (Error code: 1)

[orientjohn]

i have tried the 3 solutions for error code 1 but nothing works
(i have recently formated my computer)
any other solutions?

[Sheena Kaul]

Hi Orient,

Please refer to the help document below:

Error: "Failed to install" | Creative Cloud Desktop

Regards,

Sheena

[orientjohn]

seriously i just said those didn't help... you guys need proof to?...
please read what i am writing..

[Sheena Kaul · Accepted solution]

Please try the steps below:

Step 1 :

Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.

Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

Step 2:

Navigate to C:\Program Files (x86)\Adobe.

Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]

Step 3 :

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

appdata

Then navigate to Local>Adobe.

Open Adobe folder and delete folders named AAMUpdater and OOBE.

Step 4 :

Make sure Adobe Creative Cloud is not listed under Control Panel > Program and Features. list.

Then try to install Creative Cloud application .

Let me know if you face error again .