Can't install CS6 on computer with Windows 10

Forum|Forum|9 years ago
June 9, 2016
3 replies
56892 views

I have a CD for my CS6 and it is installed on one of my computers. However on my new computer that has a Windows 10 platform it will recognize the disk but won't do anything when I select to install it. Why?

Thanks for the help.

windows 10 windows_10

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Correct answer Tanusree

Hi,

Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

-Also, only current products will be tested and updated for compatibility with Windows 10

-you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

An idea that may work to install and/or run old programs in Windows 10... works for some, not for others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0-a.html

-or Run as Administrator http://forums.adobe.com/thread/969395

to assign full permissions may help... says Encore, but sometimes required for all Adobe programs

You may also refer Photoshop cs6 windows 10 64bit

Does CS6 work with Windows 10?

John T Smith

Community Expert

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

shellybinsfeldAuthor

Participant

Thank you for your help. i was able to get it to work!

D

d.hackney

Participant

shellybinsfeld

How did you solve this problem?

Thanks

S

st33ld13hl

Participant

For posterity (yes this is a late post), as I just hit this issue and resolved it:

To install on windows 10, you will get errors.

First, try running the setup. It will install PDApp to %LocalAppData%/Adobe/OOBE/PDApp, but that version isn't compatible with Windows 10.

If you still have access to your old computer (mine was upgraded to Windows 10 and I hadn't formatted the system yet) or a trusted friend's computer (don't try to find this online), create a zip file with their following directory and copy it to your machine in the same location: c:\program files (x86)/Common/Adobe/OOBE/PDApp .

Then, if you had looked to see what was being run with PDApp (checking %LocalAppData%/Temp/PDApp.log), you will see:
"C:\Users\UserName\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe" --media="D:\path_to_where_setup_is\Adobe CS6" --appletID="DWA_UI" --appletVersion="2.0" --requiredSize=101794

Just cd to the new OOBE\PDApp\core directory path, and call the same command (replace PDApp.exe path to local path)

Someone in another thread also mentioned that it was their antivirus that was causing issues. I believe it, since there are quite a few new things that at least Microsoft's Defender does in Windows 10, but I didn't want to jump through hoops to disable and then make sure it got fully re-enabled completely.