can't install Elements 2020 on my new laptop

[sac1surfer]

I keep getting this message:

Update your Adobe applications, operating system, and browser to the latest versions.

Any ideas. considering I have the Disc and serial code?

Please only post a message once... messages merged... Moderator

[kglad]

what's your default browser?

[sac1surfer]

chrome

[kglad]

update it and retry installing.

if that fails, which elements?

[sac1surfer]

I keep getting the above message when trying to install the program

[kglad]

please don't post duplicate messages.

see your other identical post.

[sac1surfer]

Much appreciated the replies to help, but none worked. The time wasted trying to figure out how to fix whatever the problem was reached my maximum tolerance, so, I deleted all things Adobe.

I learned about GIMP, which is FREE, and is as close to a clone to Photoshop as I need. It took less than 2 minutes to install, and works great!

[kglad]

ok