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Currently on Win10 Pro 64-bit Version 1909 OS Build 18363.900
Currently on Creative Cloud 5.2.0.436
Anyway my new Camera Raw 12.3 is missing some critical functionality, like crop & rotate. I thought no problem, maybe i just need to update it via Creative Cloud. Creative Cloud does say its up to date, but creative cloud is having its own issues in that it won't update / install. It gets to about 30% then fails with an error of 507, which according to Adobe Support is
Error code 507: Unable to install the product update as the volume is offline.
I do not have my install on a disconnected drive.
Everything is installed on my C: drive. Everything on my PC is working perfectly well.
To Troubleshoot,
I have disabled all Anti Virus and Malware applications.
I have obviously restarted during all these processes
I have used the AdobeCreativeCloudCleanerTool.exe to remove the Creative Cloud and re-installed the Creative Cloud, which it does.. However then when it goes to update, it just fails over and over again around the same time.
So i'm stuck. I really rely on Adobe Camera Raw, when working in Photoshop, as i visible stamp image then make slight adjustments such as my crops in Camera Raw.
Hopefully someone at Adobe has answers, cos the error message itself is bogus.
(Edited By Moderator to remove attached images. See images below in a reply by the OP)
After many, many hours on the phone with Adobe Support and finally getting engineering involved, I think I (with Adobe help) have finally solved this problem and in the end it was simple.
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Wow, thanks for this! It works now!
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This still works in June 2022, nearly two years after it was first posted. Thank you, Caphalon!
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This still works in mid-2024
The fact that they still haven't fixed this issue four years after the initial post is insane. It's only the hub of their entire platform, after all.
Oh well, Adobe continues its descent in quality and customer service.
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Wow! It worked for me. A few weeks ago I had a very nice Adobe tech spend like 2 hours with me on this issue. He even did a remote access and finally gave up. Kudos to you and whomever at Adfobe helped youy figure this out.!
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testing page #3.
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Thank you. This 507 error problem is just resolved.
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This solution might have been extremely easy to implement (it solved the problem for me!) but it clearly was a real headache to figure out. I thank all those who put in the time and effort to get this one resolved!
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Many thanks worked a treat. Peter